Phantom Reads

Refund that feels fair

Clear digital purchase terms with fast support.

Digital Products

Purchases are digital and usually delivered instantly. Refunds may be limited once content has been accessed or credits used.

Eligible Cases

  • Duplicate payment
  • Double charge
  • Technical delivery issue
  • Unauthorized transaction after review

How to Request

Email support@phantomreads.shop within 7 days and include:

  • Username / Email
  • Transaction ID
  • Purchase date
  • Reason

Not Refundable

  • Used credits
  • Accessed content
  • Late requests

Chargebacks

Fraudulent chargebacks may result in temporary suspension while reviewed.

Need Help?

We aim to resolve genuine issues quickly and fairly.

Questions about a purchase?

Our support team is ready to help.